Market Research EN

Market Research

Sales Support

Service Checks

Outsourcing process

Market Research
How you can aim your products and services to be customer-oriented through our surveys

Our understanding of 
Market Research

With help of different methods we generate important Marketinformations, which we investigate by competent native speakers at the customer, deliverers, employees and competitors.

The first data investigation takes place from the telephone, online and/or paper&pencil questionnaires or face-to-face, depending on the goal group and direction.

The secondary information mining takes place through Desktop Research and/or digital Targeting.

Our services
Satisfaction analysis

Market surveys

Interviews with opinion leaders

Benchmarks

Your benefits
We support the entire process: from the first brain storming, the preparation of a script, the realization and documentation of the interviews to the analysis and presentation of the results.

What our customers think
"With M&L we value the professional cooperation which is also reflected in their identification with our products. The team’s continuous commitment helps us to optimize the quality of our services on international basis"

Isabel Soley Bech
Director - Clinical Vigilance Office, NephroCare Coordination EMEA, Fresenius Medical Care Deutschland GmbH
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